Terms of service
1. General Information
- JoVoné Wéar is an online clothing store offering products for Men, Women & Kids, including but not limited to Classic T-Shirts, Oversized T-Shirts, Hoodies etc.
- By accessing our website, you agree to comply with and be bound by these Terms of Service. If you do not agree to any part of these terms, please refrain from using our site.
2. Eligibility to Use
- By using this site, you confirm that you are at least the age of majority in your state or province of residence.
- You must provide accurate, complete, and current information during checkout or account registration.
3. Product Information
- We strive to display our products as accurately as possible. However, colors and images of products on your screen may vary slightly from the actual product due to different device displays.
- All descriptions of products and pricing are subject to change at any time without notice, at the sole discretion of JoVoné Wéar.
4. Pricing and Payments
- Prices for our products are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless otherwise stated.
- We accept various payment methods, including prepaid options and Cash on Delivery (COD). COD orders may include an additional fee for cash handling.
- JoVoné Wéar reserves the right to cancel orders in case of pricing errors, fraudulent activity, or payment disputes.
5. Order Processing and Shipping
- Orders are processed within 24-48 Hours once order is placed and confirmed.
- Delivery timelines are as follows: Metros (2-4 business days) and Rest of India (3-6 business days).
- Shipping for prepaid orders is free across India. For COD orders, a small cash handling fee applies.
- Once an order is shipped, tracking details will be shared via email or SMS.
- JoVoné Wéar is not liable for any delays caused by unforeseen circumstances, such as natural disasters, strikes, or courier service disruptions.
6. Returns and Refunds
- We offer a hassle-free return policy for eligible products within 7 days of delivery. Items must be unused, unwashed, and in their original packaging.
- Refunds for returned products will be processed within 7-10 business days after the return is received and inspected.
- Shipping charges for returns (if applicable) are non-refundable.
- JoVoné Wéar reserves the right to reject returns if the returned product does not meet our eligibility criteria.
7. Intellectual Property
- All content on the JoVoné Wéar website, including text, images, and logos, is the intellectual property of JoVoné Wéar and may not be reproduced, distributed, or used without written permission.
- Unauthorized use of any content on this website may result in legal action.
8. Prohibited Activities
You agree not to:
- Use our products or services for any illegal or unauthorized purpose.
- Attempt to interfere with the security or integrity of our website.
- Misuse the website by introducing viruses, malware, or other harmful material.
- Collect or attempt to collect personal data of other users without their consent.
9. Limitation of Liability
- JoVoné Wéar is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
- In no case shall JoVoné Wéar's liability exceed the amount paid by the customer for the purchased product.
- JoVoné Wéar shall not be held responsible for any unauthorized access, hacking, or data breaches caused by third-party platforms used to host or manage the website.
10. Privacy Policy
- Your personal information is protected in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
- We take necessary precautions to safeguard your personal information but cannot guarantee absolute security in the digital space.
- JoVoné Wéar does not sell, share, or misuse customer data. Any data collected is used strictly for order fulfillment, customer support, and improving our services.
11. Changes to Terms of Service
- We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.
- Continued use of the website after changes to the Terms of Service constitutes acceptance of those changes.
12. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
- Email: jovonewear@gmail.com
- WhatsApp Support: +91 9082902020